Complete I.T. Blog

What is an ITSR and why do I need one?

by | May 14, 2018 | Archived Articles

At Complete I.T., we understand the importance of earning your trust with your systems. To provide you with exceptional service, we invest in understanding your systems, network, and business needs in depth. We approach things differently, immersing ourselves in your business to offer strategic and technical guidance that supports your growth and success.

So, getting technical – an ITSR will;

  • Review the existing IT infrastructure, policies, and procedures and assess these against your business requirements.
  • Provide informed, best practice recommendations to you regarding your  IT infrastructure.
  • Provide detailed technical documentation for your team, so that IT procedures and information are visible and in the event of disaster, there is documentation for recovery purposes.  This has the added benefit of ensuring that everyone who might deal with your account, from helpdesk all the way through to Operations Manager has a detailed understanding of your systems and the way you use them, meaning, we can provide the right advice and support at the right time.
  • Provides a sound basis for a quotation for future IT products and services.
  • Highlight any areas of concern and make recommendations accordingly.

We recommend each and every one of our clients has an ITSR carried out as a part of our onboarding process, meaning we can do the best job possible. To find out more about what makes us the best at what we do contact Complete I.T. at enquiries@complete-it.co.uk